Privacy Policy

At Southern Valley Safaris we are committed to protect your privacy. Your privacy is very important to us. We are dedicated to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

We use the information we collect about you to process orders and to provide a more personalized experience. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement Southern Valley Safaris has created this privacy in order to demonstrate our firm commitment to our client’s privacy.

We continually look to improve our features and services. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on privacy practices at Southern Valley Safaris. By visiting Southern Valley Safaris, you are accepting the practices described in this Privacy policy.

Your Information

This refers to a combination of information such as your name, contact details, travel preferences, and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.We will update your information whenever we can to keep it current, accurate and complete.

At Southern Valley Safaris, we have set a system where we want to make sure you like hearing from us. We, or an agent partner, may contact you to follow-up on request for information we receive through Southern Valley Safaris web site but we do not release personally- identifying guest information to other companies for their own marketing purposes.

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. This is done through your consent and acknowledgement

Personal Information Gathered

The information gathered helps us personalize and continually improve your shopping experience with us. We may collect Personal Name, Email among other data. The information given to us is stored in our database, you can choose not to provide certain information but this might have some limitations.

The information given to us is used to understand your needs and provide you with a better service, in responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you. We may periodically send promotional email about new products, special offers, brochures, new products, forthcoming events or other information which we think you may find interesting using the email address which you have provided.Our websites will assume you to agree to e-communications when you make a booking or inquiry.

We will tailor the information we send you unless you tell us not to. This will enable us to send you more personalized and relevant communications. The information can also be used to improve our products and services in regards to your request. In an event of market research or improving our product we might contact you by email, phone, mail or any means of information given to us in order to improve our services and customize our services.

Sharing Information with Southern Valley Safaris and Suppliers

When you reserve or purchase a tour through Southern Valley Safaris, we provide only the information you have provided to us during the booking process to the partner and/or supplier to ensure the successful fulfillment of your tour arrangements.

This is only the necessary information such as booking name, reference number but we do not disclose your email and telephone.

Links to other Sites

Southern Valley Safaris Website may contain links to other sites. Other sites may also reference or link to the Southern Valley Safaris website. Southern Valley Safaris is not responsible for the privacy practices or the content of such other sites once you leave our site. Any information you may disclose at these other sites is not governed by this privacy policy while visiting them. We encourage you to exercise caution and review these policies at any site you visit. {/slider}{slider= Protection of Customer Information}

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


In any case if you find we are holding your information incorrectly or incomplete, please write to or email us as soon as possible to enable us correct the information


Cookies are small file of information that are stored by your browser on your computer ’s hard drive to enable our systems to recognize your browser. Cookies allow web applications to respond to you as an individual. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as instant access to personalized pages, suitcases and booking forms between visits.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Most web browsers automatically accept cookies, but you can choose to accept or decline cookies.

Even without a cookie, you can still use most of the features in our store, including placing storage of items in your Shopping Cart between visits. A cookie only gives us information and enables us monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.